Front Desk & Operations Administrator - Pause And Padel

Join Pause And Padel, a dynamic sports and wellness facility in Jagakarsa, Jakarta, as our next Front Desk & Operations Administrator. We’re seeking a friendly, proactive, and customer-focused professional to be the first point of contact for our members and guests. This role is crucial to the smooth operation of our facility, ensuring that our members have a seamless experience from check-in to check-out. You’ll be the heart of our operations, managing everything from member registrations to facility bookings and event coordination.

As our Front Desk & Operations Administrator, you’ll spend your days greeting members, handling inquiries, and ensuring our facility runs like a well-oiled machine. We use a mix of in-house systems and third-party software like PadelPro for booking management and QuickBooks for financial records. This role is perfect for someone who thrives in a fast-paced environment and enjoys being the go-to person for our members.

Pause And Padel is more than just a sports facility; it’s a community hub where people come to enjoy their favorite sports, relax, and socialize. We’re looking for someone who shares our passion for sports and wellness and is eager to contribute to our growing community. If you’re ready to take on this exciting role and make a difference, we’d love to hear from you!

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including check-ins and check-outs for members and guests.
• Handle member registrations, renewals, and account management.
• Coordinate facility bookings and event scheduling using PadelPro.
• Maintain accurate financial records using QuickBooks.
• Provide excellent customer service to members and guests.
• Assist with event planning and coordination.
• Monitor and maintain the cleanliness and functionality of the facility.
• Ensure compliance with health and safety regulations.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk or administrative roles, preferably in a sports or wellness facility.
• Proven experience with PadelPro or similar booking management software.
• Familiarity with QuickBooks or other accounting software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work well under pressure in a fast-paced environment.
• Customer service orientation and a friendly demeanor.
• High school diploma or equivalent, with additional certifications in customer service or sports management a plus.

🛠️ Keahlian

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